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Author Topic: Error in Pellesc?  (Read 4904 times)

Cunning

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Error in Pellesc?
« on: December 27, 2012, 02:23:44 am »
I recently installed pellesc on my new laptop I got for christmas, but I get an error when I try to execute pellesc.
It states that support64.dll was not found on my PC. Help?

CommonTater

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Re: Error in Pellesc?
« Reply #1 on: December 27, 2012, 03:00:09 am »
Support64 should be located in your Pelles C BIN folder...
 
First question ... Do you have a 64 bit OS in your laptop?
Next question ... What version of Pelles C are you trying to install?
 
You may have a corrupted copy ... where'd you get it?

The latest version can be obtained from .... HERE   
 
When you get the new copy... Before you install it, completely uninstall the copy you have.
Go into REGEDIT (Win+R, regedit, ok) and remove the branch named
KEY_CURRENT_USER\Software\Pelle Orinius
 
Then install version 7r  (32 or 64 bit depending on your OS) on defaults...
 

Cunning

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Re: Error in Pellesc?
« Reply #2 on: December 27, 2012, 03:56:17 am »
Support64 should be located in your Pelles C BIN folder...
 
First question ... Do you have a 64 bit OS in your laptop?
Next question ... What version of Pelles C are you trying to install?
 
You may have a corrupted copy ... where'd you get it?

The latest version can be obtained from .... HERE   
 
When you get the new copy... Before you install it, completely uninstall the copy you have.
Go into REGEDIT (Win+R, regedit, ok) and remove the branch named
KEY_CURRENT_USER\Software\Pelle Orinius
 
Then install version 7r  (32 or 64 bit depending on your OS) on defaults...
I have 64-bit Windows 8
And, tried installing version 7.00 from the website.
It worked on my old laptop (Windows 7, 32 bit.) but it won't work on this one.
I even tried installing the 32bit one, and I opened regedit and removed it and stuff.
I still get an error.

Cunning

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Re: Error in Pellesc?
« Reply #3 on: December 27, 2012, 03:58:11 am »
I just checked and support64 IS in the bin folder, but I still get an error.

CommonTater

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Re: Error in Pellesc?
« Reply #4 on: December 27, 2012, 04:04:47 am »
I just checked and support64 IS in the bin folder, but I still get an error.

When you install it... are you saving it then installing it or running it right off the website?
It could be that your AV software is interfering... or it could be the common lament of Windows 8 users "Compatible my arse"....

Download it to your disk from the link I provided.  Run the installer "as administrator"  (right click, pick that from the menu)... then when you get the install finished, go to the Pelles C BIN folder find POIDE64, right click ->  compatibility -> run as administrator...

If you still get the error... well, then I'm completely stumped.  I have ver7r from that link and it works perfectly on Win7 x64...

« Last Edit: December 27, 2012, 04:06:40 am by CommonTater »

Offline Stefan Pendl

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Re: Error in Pellesc?
« Reply #5 on: December 27, 2012, 11:38:56 am »
If you download using IE, you might end up with a locked installer, which is displayed by a padlock overlay.
If that is the case, make sure to unlock the installer from the properties dialog of the executable.
If the installer is not unlocked before installing all the installed files will be locked too, which gets you into trouble.

Abandon IE now and forever and there are no problems with downloaded files/installers.
---
Stefan

Proud member of the UltraDefrag Development Team

CommonTater

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Re: Error in Pellesc?
« Reply #6 on: December 27, 2012, 02:47:12 pm »
If you download using IE, you might end up with a locked installer, which is displayed by a padlock overlay.
If that is the case, make sure to unlock the installer from the properties dialog of the executable.
If the installer is not unlocked before installing all the installed files will be locked too, which gets you into trouble.

Abandon IE now and forever and there are no problems with downloaded files/installers.

Hi Stephan ...  Do you, by chance know which version of IE this starts with? 
I still use IE8 and this only happens with CHM files for me.
 
(American paranoia, coming to a desktop near you....)

 

Offline Stefan Pendl

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Re: Error in Pellesc?
« Reply #7 on: December 27, 2012, 03:44:05 pm »
This starts with IE8 on Windows Vista and depends on some security settings that I haven't found out.

I am using Firefox (actually Waterfox = 64-bit Firefox) and DownThemAll, so I don't encounter that problem.
---
Stefan

Proud member of the UltraDefrag Development Team

CommonTater

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Re: Error in Pellesc?
« Reply #8 on: December 27, 2012, 05:28:59 pm »
This starts with IE8 on Windows Vista and depends on some security settings that I haven't found out.

Thanks... I've been lucky, I guess  :D
 


 

Cunning

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Re: Error in Pellesc?
« Reply #9 on: December 27, 2012, 07:55:43 pm »
I just checked and support64 IS in the bin folder, but I still get an error.

When you install it... are you saving it then installing it or running it right off the website?
It could be that your AV software is interfering... or it could be the common lament of Windows 8 users "Compatible my arse"....

Download it to your disk from the link I provided.  Run the installer "as administrator"  (right click, pick that from the menu)... then when you get the install finished, go to the Pelles C BIN folder find POIDE64, right click ->  compatibility -> run as administrator...

If you still get the error... well, then I'm completely stumped.  I have ver7r from that link and it works perfectly on Win7 x64...
This works, thanks!

CommonTater

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Re: Error in Pellesc?
« Reply #10 on: December 27, 2012, 09:13:04 pm »
This works, thanks!

You're welcome .... it was most likely the UAC getting all bent out of shape.